FAQ

Payment Terms

L/C,D/A,D/P,T/T,Western Union,MoneyGram,30% T/T in advance ,70% T/T after receiving the copy of B/L .

Packing Method

1. High quality carton or wooden case

2. Packing can be according to customer's requirement

Shipping Delivery

By sea to your nearest port By air to your nearest airport By express (DHL,UPS,FEDEX,TNT,EMS)to your door When your order shipping out .we will provide you a tracking no in express or B/L. then  you can know clearly the status of the goods

1. Q: What is our factory product range?

A: 1) We are specialize in chain block, lever block, electric hoist, webbing sling, cargo lashing, hydraulic jack, forklift, mini crane, etc.     

2) Hoist Accessories: Load chain, wire rope, rigging, hook ,pulley and shackles.

2.Q:How about sample policy?

A: Welcome sample order. Please inform your detailed sample requirement, such as the quantity, the capacity, the chain, the lift and so on. If we have the sample in stock , the ship will be quicker. If we don’t have stock, please understand to wait for the produce. Express fee is charged by the shipping company. The sample fee and express fee usually paid by client, for special policy need to apply by client and approved by our leaders.

3. Q: How to order?

A: Please send us your purchase order by Email or Fax, or you can ask us to send you Performa Invoice foryour order. We need to know the following information for your order:     

1) Product information: Quantity, Specification (capacity, lifting height, voltage, size, material, color and packing requirement),     

2) Delivery time required.     

3) Shipping information: Company name, Address, Phone number, Destination seaport/airport.    

4) Forwarder's contact details if there is any in China.

4. Q: What are the trade terms we can be accepted?

A: EXW, FOB, CFR, CIF.

5. Q: What are the payment terms for sample cost and order amount?

A: We accept the payment sent by West Union, D/P,D/A,T/T or L/C at sight.

6. Q: What advantages we have?

A: Rich experience: We have more than 20 years experience in this industry. That means, we can preview the problems for the orders and products. Therefore, it will make sure to reduce the risk of bad situation to happen. Point to point service: There is one sale representative who will serve you from inquiry to products shipped out. During the process, you just need to discuss with her for all problems and the way saves much time. Strict QC: For each order, strict inspection will be carried out by the QC department before shipping. The bad quality will be avoided within door. If you want to know more information about our products welcome to contact us in any time, And welcome to our factory.